Orders are typically processed within 1-2 business days after payment confirmation.
We offer a variety of shipping options to cater to your needs. Choose from: 1st class or 2nd class during checkout.
Store Policies:
All sales are final. Please carefully review product descriptions and contact us if you have any questions before making a purchase. Prices are subject to change without notice. We reserve the right to update prices based on market conditions, availability, or other factors.
Ordering Process:
To place an order, add items to your cart and follow the checkout process. Ensure that your shipping address is accurate, as we are not responsible for items shipped to an incorrect address.
Payment:
We have a minimum order of £1.
Currently, we only accept payment via Paypal. Your order will be processed soon as possible once payment is successfully received.
If payment is not received within 2 days of sending an invoice, we have the right to cancel the order. We'll attempt to contact you before the time is up.
Product Quality:
Every piece of used Lego undergoes a meticulous inspection, and any marks or scratches beyond typical wear and tear have been noted. Anything offered on BrickOwl is something we would personally be delighted to receive. If, however, you are dissatisfied with your order, kindly contact us through BrickOwl, and we will make every effort to address your concerns.
Minifigures:
Brand new minifigures will come unassembled, and used ones will come assembled. Each minifigure will be put in separate grip seal bags.
Returns and Refunds:
We do not accept returns or offer refunds unless the item received is significantly different from what was described. Contact us soon as receiving your order to discuss any issues.
Lost or Damaged Items:
In the event of lost or damaged items during shipping, please contact us immediately. We will work with you to resolve the issue, either through replacement or a refund.
